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Fortlyn Technologies

Services

People, not just platforms

Most of what we do is delivered by people sitting alongside your team. These are the four ways that engagement is usually structured.

  • Consulting

    Advice that comes with an implementation plan attached

    Architecture, strategy and programme design from people who will still be there when the thing has to actually work.

    • Technology strategy — Where the estate is, where it needs to be, and a sequenced route between the two with costs attached to each step.
    • Architecture review — An independent assessment of a system or programme, with findings ranked by what will actually hurt you first.
    • Platform selection — Structured evaluation of build-versus-buy options, run against your real requirements rather than a vendor feature matrix.
    • Programme recovery — For delivery that has stalled: an honest diagnosis, a reduced scope that can ship, and hands on keyboards to get it there.
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  • Training & Certification

    Capability that stays after we leave

    Role-based training and certification for the platforms we build on — delivered in Prague, Lusaka, on site, or remotely.

    • Product certification — Formal certification tracks for StrataERP administrators, MyAura integrators and Mainza operations staff.
    • Engineering academies — Twelve-week intensives that take strong graduates to production-ready contributors on your own codebase.
    • Executive briefings — Half-day sessions helping leadership teams ask better questions about the technology they are funding.
    • Custom curricula — Training built around your stack and your conventions, using your repositories as the teaching material.
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  • Managed Services

    We run it, you use it

    Day-two operations for the platforms we build and for the estate you already have — monitored, patched and accountable to an SLA.

    • Application management — Monitoring, incident response, patching and release management for business-critical applications.
    • Cloud operations — Managed AWS, Azure and GCP estates with cost governance, security baselines and capacity planning.
    • Database administration — Backup verification, performance tuning and upgrade management for PostgreSQL, SQL Server and Oracle.
    • Security operations — Vulnerability management, patch orchestration and 24×7 alert triage against an agreed runbook.
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  • Support

    A real engineer, on the first response

    Product support for MyAura, StrataERP and Mainza — routed to people who have read the source, not to a script.

    • Technical support — Break-fix and how-to support across all Fortlyn products, through portal, email or chat.
    • Escalation management — A named contact who owns your critical issue end to end and reports until it is closed.
    • Upgrade assistance — Planning, rehearsal and hands-on help through major version upgrades.
    • Health checks — Periodic reviews of configuration, performance and security posture against current best practice.
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How we work

Three things we hold to

  • Your engineers, from week one

    Every engagement pairs our people with yours. If we leave and nobody can maintain what we built, we have failed regardless of what shipped.

  • Fixed price where we can

    Discovery, assessments and defined implementations are fixed-price. We take the estimation risk rather than passing it to you as change requests.

  • An honest no

    We turn down work that is a poor fit, and we say when a cheaper option would serve you better. It costs revenue and earns the next three engagements.

Start with a discovery sprint

Two to three weeks, fixed price, and you keep the findings, target architecture and roadmap whether or not we work together afterwards.